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Store policy

Tech Afrique Ethos

At Tech Afrique, our mission is deeply rooted in sustainability, inclusivity, and creating meaningful impact. As a company with B-Corporation values, we are committed to balancing purpose and profit by prioritizing the well-being of people and the planet in all that we do.We believe in empowering creativity and self-expression while minimizing our environmental footprint. That’s why we’ve adopted a print-on-demand production model that reduces waste and ensures each piece is made with intention. We partner exclusively with ethical suppliers who align with our vision of sustainability, fairness, and innovation.Tech Afrique celebrates diversity across all facets of our work, ensuring our creations resonate with and are accessible to individuals of all identities. Our goal is to foster a future where art, music, and culture thrive harmoniously with the environment.

SIZING & MATERIALS

Sizing details for each item are available in the product description—please review them carefully before placing your order. If you are concerned about the size being too small, we suggest purchasing one size up for an oversized fit.​

As part of our commitment to an environmentally conscious, print-on-demand model, all items may take up to 5 business days to process before being dispatched. For deliveries within the U.S.: Please allow approximately 5-7 business days from the date of dispatch. For deliveries to Canada: Please allow approximately 7-10 business days from the date of dispatch. For international deliveries (outside the U.S. and Canada): Please allow approximately 10-15 business days from the date of dispatch.

DELIVERY

How to Request a Return

If you experience an issue with your order, please contact us at techafriqueny@gmail.com & info@tapstitch.com within 7 days of receiving your item. Please include the following details in your email:

  • Your order number

  • A description of the issue

  • Photos showing any defects or problems

What Happens Next?

We aim to process all return requests within 7 working days. If your request is approved, you will need to return the item in its original packaging to the Tapstitch facility:
📍 4730 Littlejohn St, Baldwin Park, CA 91706

Important: Unconfirmed returns will not be accepted.

Return 
terms

  • Items must be unused, unworn, and unwashed.

  • We do not accept returns for worn, stained, damaged, or altered items.

  • Customers are responsible for return shipping costs (freight-to-collect is not available).

Refund

If your refund request is approved, the amount will be returned to your original payment method in the currency of the purchase.

Non-Returnable Items

❌ Deliberately damaged or altered items
❌ Items returned more than 7 days after delivery
❌ Items produced exactly as per the provided designs or tech packs but no longer wanted by the customer
❌ Items delayed due to incorrect shipping details provided at checkout

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